Return, Warranty & Refund Policy

Return Policy:

  • In case the Customer Changes his/her Mind:
    • Must notify within 3 Days.
    • Please do not break the seal of your received product & conserve the delivery packaging & invoice.
    • Any exception will result in no return.
  • In case of a Misplaced Order:
    • Check the product and match it with the invoice.
    • Let us know as soon as possible
    • Please do not break the seal of your received product & conserve the delivery packaging & invoice.
    • Any exception will result in no return.
  • In case of Manufacturing Defect:
    • Must inform us immediately after learning the defect.
    • Any delay beyond 7 days will result in no return or replacement.

***Note:

1. The quality of the product depends on the manufacturer. qcybangladesh.com has nothing to do with it. You cannot return a product if you do not like the product’s quality.

2 qcybangladesh.com will bear the delivery charges for 7 Days replacement warranty/Default warranty. Customers must bear the delivery charges for General warranty claims.

Warranty Policy

Audio accessories
All types of audio accessories get 6 official months warranty.
Any technical and connecting issues will be resolved. Product will be replaced if technical and connecting issues are not resolved
No physical damage is acceptable under the six month warranty. High voltage or over charging problems will not be covered under warranty.
Smart watch
All types of Smart Watch get official 12 months warranty.
Any technical and connecting issues will be resolved. Product will be replaced if technical and connecting issues are not resolved
No physical damage is acceptable under the 12 month warranty. High voltage or over charging problems will not be covered under warranty.